Part of their agreement with approved vendors is that these "seconds" cannot be described or sold as a genuine and perfect original. What happened to the package once it left drivers hands is anybodys guess. You can of course flip items too: buy something online you will later sell for a higher price. The second time the buyer canceled it on the 3rd day but no reason provided. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. I took their word for it and listed the purse. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. Some shoppers might be looking to bargain, so be prepared to negotiate. I already had a mens size 9 boot and ordered these because they were a different color. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Its much better and safer for a buyer to shop at Amazon and EBay. Hit your target markets bullseye and claim your. The better a description is, the higher the chance that your item will sell faster. I feel bad for any buyers didnt notice difference between in replica and Authentic. You cannot leave a negative review for a bad seller in that situation. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. Their shipping is HORRIBLE. Selling counterfeit items are strictly illegal as they are copying everything including the trademarks, labels, designer names etc. Sellers and scammers can exploit the policy. counter drugs, Products, tools, or services specifically offered or intended to be used I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. If a Seller lists a prohibited item, it will be However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. Pretty much the same thing. After 48 hrs, the system allowed me to send an email about the problem. I'm happier with cutting my ties with the company and never having to deal with them again. That computer could very easily be wrong but that doesnt matter. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. They are sold without the usual numbered certificate that is included with every "perfect" product and may even be marked "imperfect". My son does not have his item or the payment for it. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. I understand that the resolution or answer given does not favor your end for now. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? Do not use them. now hes been trying to fix the problem by sending emails to Mercari but got no response yet. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. Note that you can use Crosslist to hide your face with an emoji using the built-in image editor while still showcasing yourself wearing the item. What happened I cant say. Customer service is horrible at best. There is a 10% selling fee for each item on Mercari. Thanks for the info. Its pretty sad you guys do not police it better. People are going to prison, but I had to do most of the work myself. You have so many different sellers selling bootleg copies of movies and tv shows. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. I dont even know how to find the seller on mercari anymore. Mercari also provides $200 in shipping insurance as well. Truly unexpected and it seems to have ramped up since December 2021. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. If you are selling collectable items, or expensive items, do not use Mercari. yep, they had potential, but its just a scam site. Of course, there are multiple shipping options and you have to choose whether you want to cover the shipping yourself, purchase a prepaid shipping label or have Mercari and your local UPS store take care of the entire process for you. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. Skog faces a potential maximum sentence of 15 years imprisonment on the count of selling counterfeit coins and a potential of 20 years maximum on the mail fraud count. ask seller about it, gives a new tracking number, still doesnt work ect ect. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. (I think they should improve this functionality of Mercari). Policies are misleading and they dont follow through with buyer protection. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. It is important to keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. Sorry, this post was deleted by the person who originally posted it. It costs a lot of time and money. I am filing small claims in my state of Wisconsin. Nothing I can do about it, and Im 100% innocent. You could attempt to send a stern letter from a lawyer to this scam buyer. They get rated as buyers to. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. And that is why for every single email they continue to send me, they are going to pay for.???? Do people sell fake designer clothes on Mercari? - Quora No in person customer service response. And today 21/07/21 I am surprised to receive the 2 goods, but they were 2 iphone 6 cell phone cases that should cost less than $10 each. Ive reported it to Disney, Hulu and Netflix. So because I didnt meet their request for photos in time they denied my return request. Exactly no not as easy as that! I just want to protect people like that. And this particular seller STILL has not sent my items after four days! Upon receiving an order, the buyer has 3 days to confirm the order to either accept it or request a refund if the item is not as described, damaged, or missing. What you can sell You can list almost anything that can ship. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. Its not like eBay or Amazon are any better, in fact they are worse, much worse. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Seller acted intentionally or not. The shirt that was sent to me came from a replica site and I had photo evidence of that . Home - The eBay Community Lots of good info. What can you not sell on Mercari? | Dropshipping Authority No problem I could probably repurchase if I wanted to (havent yet). Always use your credit credit card and not your debit card. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! It was a fair price at $170 and some change. Easy as that. An Uber driver will pick up and drop off your item to the buyer. 8+ Secret Tip How To Sell On Mercari Fastest - janbox.com now returning it for no proper reason and they approved her request The Buyer had received the item, and also cancelled the sell, the same day. LUCKILY, I did not mark the item delivered only by pure chance. Mercari may not be used to sell any of the following products or services: Anything illegal Drugs including: Illegal drugs or narcotics Prescription medicines or devices, pharmaceuticals, or behind the counter drugs Products, tools, or services specifically offered or intended to be used to create or use drugs (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. Now that you know their marketplace guidelines, lets get to know their policies. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. Something is not right here! You can check the Mercari return policy guide if you have any questions regarding that. I sold my item within a few hours on ebay. Thanks Benjamin for posting your experience on Mercari. "mod chips" to break the encryption on game computers to allow the playing I Appreciate your time and effort put into this article. Why would they do that? Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. So that's that. Read the 8 tips below on how to sell on Mercari fast. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. Tip 1: Just jump in and try it! First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. It would not power up. I have personal experience with buying something not as described. Thanks Erica (and Julie) for posting/sharing your experience. They just want money from sells, they make too much to stop it. The correct course of action would be to destroy the bag and throw it in the trash. They know dam$ well that youre PAYING, to sell & ship if you take those deals. vitamins, diet products, muscle enhancers, home remedies and homemade Hey Bob, I have had very good experiences with Mercari so far. tracking number incorrect, ordered a few weeks ago, still hasnt come. I initiated a return. Congrats, and also I had an issues with that. DO NOT EVER buy using this platform. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. Im also so grateful that Arslan posted such detailed info. Then click on edit profile to make these changes. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . Mercari sends you a message upon receipt telling you to confirm and rate but they do not tell you the rating will nullify any warranty / refunds. ConfidentCandidate96 6 mo. Provide a valid tracking number to the buyer, Never create multiple listings of the same item, Never list items glorifying violence or associated with hate groups, Never provide false information in listings or messages, Never abuse, threaten, troll, degrade, or harass your buyer or seller, Never the buyer to rate before he or she received it, Never encourage buyers or sellers to deal outside of Mercari. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. That's what it is. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. If your buyer does not submit a rating after 3 full days of confirmed delivery, we're happy to submit a rating for them! In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Dont have the item nor the payment. I was selling a GI Joe toy gunand they banned me. I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. It's honestly a dying company. Otherwise, register and sign in. You can buy old but still good quality products from accounts on Mercari. Thank you. . Press question mark to learn the rest of the keyboard shortcuts. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! Period. My package shows only the first shipped entry without any updates. Penalties for doing such are not worth it. No real progress has been made of my situation and their compliance team said that they made their "final decision" by suspending my account, and holding my deposits for 90 days. How could they have known it was/is a "knock off"???? Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. For more info take a look at Mercari packing guidelines. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. The most important part of this section is the listing title, because its what buyers initially see. Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. Now I realize Ive fallen for a blow. Customer service is horrible. Some of my items are STILL listed. He even went so far as having the post office send me a tracking number which turned out to be invalid. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Exactly what I had wanted at great price. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. I received the purse and immediately opened it up and expected it right away it was a little dirty and l notice on the back of the purse the handles at the bottom that connects the purse handle where cracked. Mercari failed to protect buyers despite what they claim. I would have sold it locally even for higher price. Can You Transfer Money From Venmo to PayPal? I ordered an item and they said they notified the seller and Im out my money because they never sent it. I tried that, this happened. The seller failed to disclose damages to this item. Nor would the platforms I sell on tolerate this bullshit behavior. What you can sell on Mercari? But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. For more details, visit Mercaris Prohibited items page. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. I had the same exact issue. By following these tips, you are unlikely to be scammed by sellers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-mobile-leaderboard-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-mobile-leaderboard-1-0'); However, it is extremely important for you to read Mercaris marketplace guidelines and policies as well to avoid other potential issues. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Selling precious metals, including gold, silver, and platinum sold in Once a sale is made, Mercari holds the sellers payment and takes. "epidemic"), Inflated prices where listings attempt to profit from tragedies and Then, if no return confirmation, releasing the funds to the seller. Counterfeit goods or goods infringing on a third party's intellectual Minimum-Wrangler4387 6 mo. seller/buyer registration or licenses to be sold. No way! ', Press J to jump to the feed. Selling things you no longer need is not only a great way to clear your space and make room for yourself, but its something really anyone can do, right from home. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Counterfeit Coins and Currency on Ebay, Mercari, Offer-up Etc. So basically I'm just spreading this PSA to the places that I know some people will see. That is a counterfeit bag. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). I have ordered twice now from this site and both times the buyer never shipped the item. Ive stopped buying or selling on Mercari. Helping people live life on their terms by demystifying entrepreneurship and money. Know the laws in your state!???????? Mercari does take a percentage out so they deduct that and the shipping from what is made right off the bat. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. I live in ID and that was the address on the order. Dont forget to think about shipping weight and packing also! Ive read many things about people in the same situation as me. Huge federal crime, these platforms dont care, anything to make a buck. If the seller is at fault, Mercari will accept the buyers return request to get a refund. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. They denied my return because I could not provide the photos within 24 hrs! No date has been set for sentencing. However, there is no guarantee that the sellers and buyers on it are also trustworthy. Any items sent without a tracking number are subject to cancellation, even if sent. of highest caliber, I thought you might want know, and move to correct these minor blemishes. Having said that, we are unable to release funds until we can confirm delivery to the buyer disasters (such as "paradise fire", "coronavirus outbreak" etc). Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). This will be my first-time. They kept asking for it so I wanted the page to stop coming up. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? What's With The Little Bags Man!! - YouTube Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. It's not only eBay policy you are violating, but federal copyright law. How in the heck could they know if the purse I listed was a "fake" or not? While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. Im more mad at Mercari than the seller at this point. Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Thank you! I have been swindled out of funds by buyers claiming issues with orders. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. Sellers have no protections. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. The manufacturer or agent of the manufacturer is likely the one who reported your listing to eBay. I bought 2 computers on Mercari. You cant write a review until you confirmed receipt. If you want the easiest shipping method, use Mercari Shipping. bonds, stocks, etc. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. Not delivered, so opened tracking , which said delivered to NY. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. That goes both way. New here? Mercari doesnt go the extra mile to ban or punish scammers. I just got burned on an item with a bad description because they would not approve the return. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. Buyers sometimes claim items are fake, especially designer clothes/accessories, to try to get a refund. termination or suspension. your own option. However, it is still a great bag. Mercari is total crap. The seller has no control at the delivery level and is not required to refund the seller. Hi Jennifer What happens if you sell replicas? These people who fenced have felonies for theft. All she did was apologize but now I have to wait to cancel my order because she stopped responding and Mercari wont let me cancel until its been 7 days with no tracking updates. If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Dont buy from Mercari. If you as a seller skip this step, Mercari will automatically rate the transaction with five stars.