You can also order Beverage Packages, Champagne and other onboard gifts for any guest booked on a Holland America Line cruise. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. These appraisals form the basis for promotion decisions. (If you choose to take advantage of Holland America Line's Cancellation Protection Plan, this payment will also be due at time of initial deposit.) This below is for the Premium Plan: Whether emailing friends or streaming a movie, enjoy truly premium, unlimited access throughout your voyageat a savings of at least 50% compared to the daily ratewith our Premium Internet Plan. Guests can chose a Social plan, Surf plan, or a Premium plan. A timeline has been set that will see Starlink installed on all Royal Caribbean ships by the end of Q1 2023! A: A jacket and tie is the preferred attire in all fine dining restaurants on Dressy nights, though this is not required. Changes to the booking may require cancellation and rebooking of flights. Supports audio/video calling and streaming where coverage allows.). cat.dog, February 16, 2022 in Holland America Line. Refunds will normally be made to your travel advisor. must be identical to those on your cruise documents. We also maintain a rigorous investigation program in our Seattle office that enables us to review safety incidents that need review, determine the root cause and implement corrective measures. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Please send a proof of payment toadministrationeur@hollandamerica.comper wire transfer/transaction to make sure your (deposit) payment is correctly and received and applied on your booking(s). I could only add three additional devices, not just one. Yes, our vessels have specially designed staterooms for guests who require mobility assistive features. If the current available price exceeds the original airfare, the guest must pay the additional charge. They have an Internet Point area where you can use onboard devices or bring your full ship usage. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. Refill your medicine prescriptions sufficient for the duration of the cruise. Additionally, unlimited internet is available through Celebrity's "Go Big, Better, Best" (GBBB) fare bundles. Purchasing Transfers
For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information. Surf ; - lets you access email, surf the internet use social media sites, etc. With the introduction of content-based plans guests no longer have to worry about running out of minutes or megabytes they can use their device to access included sites all day. Please note that wheelchair lift vehicles are not available in some ports. Holland America Line recommends that each guest keep all personal identification, airline tickets, customs forms, medications, jewelry, money, credit and debit cards and other high value or important items, along with the clothes and shoes you intend to wear the next day, separate from your tagged luggage. The Browsing package costs $59 for 90 minutes and the Social package costs $109 for 240 minutes. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Ask the airline to immediately advise our Air/Sea Department, or call us yourself at 1-800-628-4771. If you need to order via phone, please call Ship Services at 1-800-541-1576. Transfer Shower: Suite A6150 and staterooms VA8149, VA8147, VA8134, I-7099, I-6131, V5175, V5152, I-5133, V5055, V5054, VH4165, VH4144, VH4105, C1134, C1123, C1121
Neptune and Pinnacle suite guests on all other ships receive priority seating in the Dining Room for breakfast and dinner with an expanded menu. 19952023, The Independent Traveler, Inc. What to Expect on a Cruise: Using a Mobile Phone, 5 Trends in Onboard Cruise Ship Technology, Voom Internet on Royal Caribbean's Harmony of the Seas, Norwegian Cruise Line Internet Packages and Prices, Connecting at Sea: Internet and Phone Use Onboard Your Cruise (Photo: tolotola/Shutterstock), P&O Cruises Reveals Nicole Sherzinger as Godmother of New Ship Arvia, Carnival Miracle Set to Become Fourth Carnival Ship to Sail From Galveston, Life at Sea Cruises Opens Sales for World's First Three-Year Cruise, Oceania Reveals Giada de Laurentiis as Godmother of New Ship Vista. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Internet and Wi-Fi: Xcelerate, Celebrity Cruises' high-speed internet, allows for faster web browsing, less time spent waiting for pages to load and video-streaming capabilities with easier access to Netflix, YouTube, FaceTime and Skype. Three nights specialty dining: Ships with Tamarind receive one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. For the safety of all our guests and crew and to enhance accessibility, Holland America Line strongly recommends that all personal electric mobility equipment meets the following criteria: We recognize that for some people, a larger scooter may be essential. Full payment for air reservation is required at the time of air booking. As our restart protocols continue to evolve, we have lifted the moratorium on oxygen concentrators and peritoneal dialysis effective immediately. All staterooms have safes in the stateroom. Rarely. Customs pays particular attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Travelers should wash their hands often with soap and water. Governmental and medical vaccination requirements vary considerably for different areas of the world, and are subject to change at any time. We also have several levels of suggested attire in the evenings. In many countries, you can use your ATM card to obtain local currency. Unfortunately, their new approach makes it practically impossible for us to accept service animals on domestic or roundtrip cruises from Australia. The following flight options can be managed by logging into My Account or Manage My Cruise at www.hollandamerica.com . FACs are nontransferable, and nonrefundable. Refunds (except for amounts paid for CPP) will be made in accordance with the following Cancellation Policy for written cancellations received prior to the date on which you are to commence travel by air, rail, sea or otherwise. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. You may take as much currency or as many monetary instruments as you wish on your trip. Additional travel needs can be requested directly with the airline using your air confirmation code to access your flight reservation. The Chat & Social Apps package can also only be purchased onboard and allows access to social media on one device for 1.5GB of usage. Question regarding the different packages. Check the fine print and ensure that you pick the right package as there are some pre-purchase restrictions that are enforced before embarking. This plan does not include streaming of music and movies, though some newer ships are Netflix-app enabled. If you become ill or injured during the voyage and your diagnostic and/or care needs exceed the capabilities of the medical center, you will be transferred to medical facilities ashore. To help maximize the cruise experience for our guests who are blind or have low vision, Holland America Line has made the following items available: For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact theGuest Accessibility Department at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Heidi is a physical therapist by profession, cruise enthusiast at heart, and Princess all the time! Fully Accessible Single Side Approach
From what you and Bruce said, it appears the latter is the case. Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows. We hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections. Details regarding accessible rooms on each ship are listed below and can be found on each ships Deck Plan. Prices can vary from $8 per day for social media packages up to $34.99 per day for unlimited premium WiFi packages. If you completed Online Check-In, you will need to present your Boarding Pass. For faster processing, please include a confirmation number on your check. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Please feel free to relax in the Public and Pool Areas. Collect calls are not possible from the ship. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. At the international level, regulation of our industry begins with the International Maritime Organization (IMO), a United Nations agency focused on the safety and security of shipping that is comprised of almost all of the countries in the world that have ships operating under their flags. Refund issues must be dealt with solely between you and the service provider. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. For more information, consult your Customs Agency. Listen to the menu and select the number that corresponds to the ship you are calling. Your travel advisor can provide additional information about this requirement. Please check with the shore excursion staff on board for the most accurate and up-to-date information. Having such documentation on hand, even if not required, may facilitate entry or departure. For the most accuracy onboard your ship, please complete the process at least 30 days prior to your departure. On the morning of disembarkation, each guest must have settled their onboard account. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. Free Cruise Planning. Q How do I set up My Account with Holland America Line? Each ship has several fire teams that drill together so they are prepared to respond to a fire. There is no "weekly" pricing, but you can see the price for a 7-day cruise here. It is not per stateroom as that would imply that both occupants can use it simultaneously, which is not true. Your travel advisor, however, may assist with these arrangements. Most cruise lines offer internet packages at per day prices that allow for unlimited use over the duration of your cruise. Your travel advisor can provide you with additional information if you are interested in this option. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Women cannot have begun their 24th week of pregnancy at any time before or during the cruise. They also have cafes with printers and full screens and keyboards to facilitate work or other activities. Princess Cruises Most ships in the Princess Cruises fleet have upgraded MedallionNet internet capabilities. This allows you to browse websites, use social media apps (except for TikTok), and access email (no VPN). Share and review this information prior to leaving for your vacation. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. All adults of legal drinking age for the respective itinerary that are booked in the samestateroom must also purchase the package.
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